I

Hosting

Application Hosting 1

Bandwidth 2TB Per Month 2

Storage 40GB SSD 2

RAM Up to 1GB 2


Server Maintenance

Maintain Server Logs 3

Maintain server uptime 4

Server restart or reboot 5

Server updates 6


Technical Support 9

Maximum Response Time - 7 Business Days

II

Starter

Application Hosting 1

Bandwidth 2TB Per Month 2

Storage 40GB SSD 2

RAM Up to 1GB 2


Server Maintenance

Maintain Server Logs 3

Maintain server uptime 4

Server restart or reboot 5

Server updates 6

Database maintenance 7

Server and application files backup 8


Version Control

Maintain Private Git Repository 10


Technical Support 9

Maximum Response Time - 5 Business Days

III

Economy

Application Hosting 1

Bandwidth 2TB Per Month 2

Storage 40GB SSD 2

RAM Up to 1GB 2


Server Maintenance

Maintain Server Logs 3

Maintain server uptime 4

Server restart or reboot 5

Server updates 6

Database maintenance 7

Server and application files backup 8


Version Control

Maintain Private Git Repository 10


Technical Support 9

Maximum Response Time - 4 Business Days


Bug Discovery
Up to 2 hours included per month for Bug Discovery11. Additional Bug Discovery will be billed at an hourly rate.


Bug Fixes
Unlimited fixes to existing programmed functions in application or site where functions were implemented or approved by Philleep Florence. Third Party or API integrations12 are excluded!


Unlimited Updates
Unlimited updates made to application or project at the request of Customer where total hours required for functional or design updates total 2 Hours or less per month. Additional updates will be billed at an hourly rate.

IV

Deluxe

Application Hosting 1

Bandwidth 2TB Per Month 2

Storage 40GB SSD 2

RAM Up to 1GB 2


Server Maintenance

Maintain Server Logs 3

Maintain server uptime 4

Server restart or reboot 5

Server updates 6

Database maintenance 7

Server and application files backup 8


Version Control

Maintain Private Git Repository 10


Technical Support 9

Maximum Response Time - 48 Hour

Dedicated Account Manager on Platform & Chat


Bug Discovery
Up to 4 hours included per month for Bug Discovery11. Additional Bug Discovery will be billed at an hourly rate.


Bug Fixes
Unlimited fixes to existing programmed functions in application or site where functions were implemented or approved by Philleep Florence. Third Party or API integrations12 are excluded!


Unlimited Updates
Unlimited updates made to application or project at the request of Customer where total hours required for functional or design updates total 4 Hours or less per month. Additional updates will be billed at an hourly rate.


PhilleepEdit Updates
Automatic updates made to PhilleepEdit (if application or site is built on PhilleepEdit) – ensures PhilleepEdit is compatible with future browsers and platforms.


Application or Site Updates
Automatic updates made to application or site – ensures project is compatible with future browsers and platforms.

V

Premium

Application Hosting 1

Bandwidth 2TB Per Month 2

Storage 40GB SSD 2

RAM Up to 1GB 2


Server Maintenance

Maintain Server Logs 3

Maintain server uptime 4

Server restart or reboot 5

Server updates 6

Database maintenance 7

Server and application files backup 8


Version Control

Maintain Private Git Repository 10


Technical Support 9

Maximum Response Time - 24 Hour

Dedicated Account Manager on Platform & Chat


Bug Discovery
Up to 16 hours included per month for Bug Discovery11. Additional Bug Discovery will be billed at an hourly rate.


Bug Fixes
Unlimited fixes to existing programmed functions in application or site where functions were implemented or approved by Philleep Florence. Third Party or API integrations12 are excluded!


Unlimited Updates
Unlimited updates made to application or project at the request of Customer where total hours required for functional or design updates total 16 Hours or less per month. Additional updates will be billed at an hourly rate.


PhilleepEdit Updates
Automatic updates made to PhilleepEdit (if application or site is built on PhilleepEdit) – ensures PhilleepEdit is compatible with future browsers and platforms.


Application or Site Updates
Automatic updates made to application or site – ensures project is compatible with future browsers and platforms.

* All Plans are subject to change at any time. You will be notified before any such changes. Plans paid for will remain the same until the next billing cycle.

1 Powered by Google Cloud Platform - All hosting plans include Dedicated Virtual Servers.

2 Scalable: Additional Costs may be involved if your application needs more resources than stated above.

3 Server logs shall be monitored at least once a month. Any abnormalities found shall be reported to Customer.

4 Server shall be monitored for uptime with reporting to Customer if uptime falls below 99%. Monitoring is dependent on tools available to Customer's server configuration.

5 Server may be rebooted at the request of the Customer or as needed to maintain optimal server uptime.

6 Server may be updated at the request of the Customer or as needed to maintain optimal server uptime or to improve application or site performance.

7 Server Database may be updated at the request of the Customer or as needed to maintain optimal server uptime or to improve application or site performance.

8 Server and application files may be backed up at the request of the Customer or as needed to maintain optimal server uptime and repairs.

9 Technical support shall be provided for application or site via the PhilleepEdit Console (if the Webmaster is Philleep Florence) otherwise, use bugs & Tickets.
Technical support includes responding to requests or help questions, but not implementation of requests.

10 Powered by BitBucket - Git is a version control system for tracking changes in computer files and coordinating work on those files among multiple people.
It is primarily used for source code management in software development, but it can be used to keep track of changes in any set of files..

11 This is separate from a bug fix. During discovery, we try to understand the error or issue, usually when debugging Third Party or API integrations.

12 Third Party or API codes change from time to time and may need to be updated and cannot be guaranteed as custom built code.